Chemsolv has experienced a period of sustained growth that placed our operational processes under a lot of stress.  In order to improve our service levels and continue our growth it became apparent that our operations needed to be updated and formalized.  We engaged MRI to assist us in transitioning our practices into a more structured and disciplined set of processes, driven by enhanced usage of our ERP.

MRI did a thorough analysis of our existing business processes including raw material procurement, production planning, inventory tracking, logistics and customer service procedures. As a result, we now have a tightly integrated set of processes, supported with a number of specialty developed software tools that are integrated to our basic ERP system.

The end result for us has been a rapid and steady improvement in our overall level of customer service and has positioned us favorably as we continue to grow.

MRI’s approach and motto ‘helping good people get better’ continues to bear itself out in our organization!

Jamie G. Austin

Vice President & General Manager

Chemsolv™, Inc.

Stefan Latshaw, IT Project Leader for UGI Utilities, Inc., reports “Management Results played a pivotal role supporting our ESRI applications. Their support and technical expertise both during and after our acquisition of the PPL Gas operation allowed us to focus on integrating our newly acquired business and not be distracted by software issues.  MRI’s part time support has proven to be a very cost effective relationship since we did not have to hire additional full time resources to support newly acquired software.”

Management Results Inc. is a re-seller of U.S. Computing's Compass Logistics Web Routing Optimization solution.  This partnership allows us to offer our clients a truly value added product with a low total cost of ownership.  We have successfully integrated Compass Logistics to ERP systems providing immediate payback.